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So you don't love your ban.do, huh? Well we certainly don't want you to be disappointed! Here's the deal:

 

To gain authorization for a return, please call us at 1-800-992-3006 or email us at info@shopbando.com. All returns require authorization by one of our customer service representatives. Unfortunately, unauthorized returns will be refused. All order discrepancy claims must be made within the 10 days of delivery of goods.

 

Also, please note, ban.do is not responsible for gift products and items delivered to incorrect addresses supplied by the sender, so check that info twice. We also encourage you to handle your ban.do pieces with care, as damaged product caused by improper handling by the recipient is also not our responsibility.

 

In the case of items damaged during shipment, please contact our friendly Customer Care team at 1-800-992-3006.